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All about KSA Fatoora Portal

Updated on: Nov 21st, 2024

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88 min read

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The Fatoora Portal, developed by The Zakat, Tax and Customs Authority (ZATCA), is a key platform for e-invoicing implementation in KSA as it supports onboarding E-Invoice Generation Solutions (EGS), managing Cryptographic Stamp Identifiers (CSIDs), and renewing or revoking existing one.

The Fatoora Portal is the primary system used during Phase 2 of the e-invoicing mandate, which began rolling out in waves starting from January 1, 2023. 

Latest updates

November 1, 2024: ZATCA announced that taxpayers with VAT-subjected revenues exceeding SAR 2.5 million in 2022 or 2023 must integrate with the Fatoora Platform under Wave 17 of Phase 2 by July 31, 2025.

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What is Fatoora Portal?

The Fatoora Portal is an online platform developed by the Zakat, Tax, and Customs Authority (ZATCA) in Saudi Arabia to facilitate the implementation of e-invoicing regulations as part of the country's tax compliance system. Its primary purpose is to enable businesses and taxpayers to onboard their E-Invoice Generation Solutions (EGS) and comply with the requirements of e-invoicing Phase II.

What is the purpose of the Fatoora portal?

The Fatoora Portal is designed to facilitate compliance with the Phase II e-invoicing requirements mandated by ZATCA (Zakat, Tax, and Customs Authority). It serves as a centralized platform for:

  1. Enabling businesses to integrate their E-Invoice Generation Solutions (EGS) with ZATCA for real-time reporting and compliance.
  2. Ensuring seamless management of cryptographic stamps, which are essential for generating and validating e-invoices.
  3. Supporting compliance with Saudi Arabia’s e-invoicing regulations by allowing businesses to onboard devices, monitor invoice statuses, and resolve errors efficiently.

How to login to the Fatoora portal?

First, you have to access the Fatoora portal either 

  • Clicking here or 
  • Through ZATCA’s website: Click on Fatoora icon on the top left or Fatoora platform button under e-Invoicing section.

Fatoora portal login direction from ZATCA

After that, you can access the portal using the ERAD credentials, i.e., TIN or email registered with ZATCA and the password.
 Fatoora Portal Login

Services Offered by the Fatoora Portal

The KSA Fatoora Platform, developed by ZATCA, provides essential services to help businesses comply with Saudi Arabia's e-invoicing regulations:

Onboarding EGS Units

Businesses can onboard their E-Invoice Generation Solutions (EGS) manually or automatically to obtain Cryptographic Stamp Identifiers (CSIDs). The portal simplifies the process with a step-by-step onboarding workflow.

Viewing and Managing Devices

List of onboarded solution

Taxpayers can access a detailed list of onboarded EGS units and devices, with features for filtering, sorting, and searching. This helps in efficient device management and tracking.

Renewing CSIDs

The portal facilitates the renewal of existing CSIDs by revoking old ones and issuing new identifiers. This ensures seamless integration and compliance continuity.

Revocation of CSIDs

Users can revoke CSIDs for specific devices or solutions by selecting the device and confirming the action. This secure process ensures that the CSIDs are deactivated effectively.

E-Invoicing Statistics

Provides a summary of all e-invoices submitted in the past 12 months, categorized into accepted documents, warnings, and rejections. Detailed error reports can be downloaded in CSV format for further analysis.

API Integration Support

The portal links to API documentation via the Developer Portal, enabling seamless integration between taxpayer systems and ZATCA’s platform for real-time reporting and clearance.

Simulation Environment

An optional simulation portal is available for testing e-invoicing functionalities, including onboarding, device management, and integration processes.

Conclusion

The Fatoora platform is a critical component of Saudi Arabia's e-invoicing ecosystem, facilitating compliance with ZATCA regulations for businesses. It enables seamless onboarding, management, and integration of E-Invoice Generation Solutions (EGS) while offering tools like CSID generation, invoice reporting, and performance tracking. 

Frequently Asked Questions

What is the Fatoora Portal?

ZATCA notified the Fatoora portal to onboard the taxpayer's e-Invoice Generating Solution (EGS) Units.

Who needs to use the Fatoora Portal?

Taxpayers required to onboard their EGS through Cryptographic Stamp Identifier (CSID) must use the Fatoora Portal. The platform is also used for CSID renewal, revocation, and managing onboarded devices.

How do I generate an electronic invoice on the Fatoora Portal?

Invoices are not generated directly on the Fatoora portal. Taxpayers must integrate their ERP or e-invoicing software with the portal to generate invoices via onboarded solutions/devices. Refer to the Fatoora Portal User Manual for detailed integration steps.

Where can I get more information about the Fatoora Portal?

You can access the official ZATCA portal for information: https://zatca.gov.sa/en/E-Invoicing/Pages/default.aspx.

Why is the Fatoora Portal mandatory?

The Fatoora Portal, mandated by ZATCA, ensures compliance with Saudi Arabia's e-invoicing regulations. It enables taxpayers to integrate their EGS with the ZATCA platform, ensuring real-time validation and reporting of e-invoices as required under Phase 2 of the e-invoicing mandate.

How do I register on the Fatoora Portal?

To register, visit the ZATCA gov Fatoora Portal at fatoora.zatca.gov.sa, and log in using your ERAD credentials (TIN or registered email and password). Follow the steps in the Fatoora Portal User Manual to complete your registration.

What documents are required for registration in the Fatoora Portal?

You will need your Taxpayer Identification Number (TIN), ZATCA-registered email address, and access credentials for your ERP or e-invoicing system to onboard EGS devices and generate Cryptographic Stamp Identifiers (CSIDs).

What are the penalties for non-compliance with Fatoora Portal regulations?

Non-compliance with Fatoora ZATCA regulations can result in penalties, including:

  • SAR 1,000–40,000 for violations such as non-issuance of e-invoices, missing QR codes, or using unauthorized systems.
  • Repeated offenses incur escalating fines, starting with SAR 1,000 for the second violation.
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